What the Erin Andrews Case Will Mean for Hotel SecurityPDF
David Samuels was interviewed for the article, “What the Erin Andrews Case Will Mean for Hotel Security,” which was published in Hotel Management on April 19, 2016. Mr. Samuels commented on a jury’s recent decision to award sportscaster Erin Andrews $55 million in a civil suit against her stalker and the owner and management company of the Nashville hotel in which the man secretly videotaped her. Mr. Samuels emphasizes the importance of hotels maintaining policies, procedures and training with regard to guest privacy. He specifically discusses how hoteliers will need to continue to increase security measures going forward, especially as new technologies (such as phone apps that allow guests to check in without visiting the front desk) may leave hotels vulnerable to even more privacy issues in the near future.