Hotel Chains and Travel Websites in a Tug of War for CustomersPDF
On March 28, 2016, Ilse Scott was mentioned in the New York Times article, "Hotel Chains and Travel Websites in a Tug of War for Customers." The article addresses the mounting tension between online travel agencies and hotel chains. The article cites Ms. Scott on the issue of rate parity, noting that many hotels and online travel agencies have rate parity agreements that neither can undercut the other’s price and that hotels must give the best prices to all the online agencies and not favor one over another. Ms. Scott discusses how such agreements have come under heightened legal scrutiny.