Lily Dou has written an article for inCompliance that explores how the credibility of an internal investigation can become as consequential as the underlying allegations themselves. Using the recent scrutiny surrounding Citigroup’s handling of harassment complaints as a lens, Lily examines the growing expectation that workplace investigations be not only thorough, but demonstrably independent, transparent, and trustworthy. Her piece offers an important perspective on the evolving intersection of governance, compliance, reputational risk, and employee trust in an era where internal processes increasingly play out in the public eye.
