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Is your hotel website ADA-compliant?

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By Jeremy Richardson
Hotel News Now
May 29, 2019

Here’s a trend that can spell trouble in the hotel space: a spike in lawsuits by visually impaired individuals against the owners and operators of websites not optimized for screen-reader technology.

Among the frequent targets are hoteliers, who’ve been on the receiving end of legal complaints and demand letters from plaintiffs’ attorneys claiming violations of the Americans with Disabilities Act, a federal law requiring that public places (read: hotels, restaurants and shops) be accessible to people with disabilities.

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