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'Gig Economy' Guarantees: Customer Service or Unauthorized Insurance

by Nicole Zayac
The Corporate Counselor
February 2016

Nicole Zayac's article "'Gig Economy' Guarantees," was published in the February 2016 issue of The Corporate Counselor

From the article...

"Because the gig economy business model is new and rapidly evolving, the legal and regulatory structures for customer and contractor protection remain in their nascent stages. Some issues, such as the insurance requirements applicable to transportation network companies (e.g., Uber or Lyft), and the development of insurance products to address their needs, are already being addressed by regulators and legislatures... Others — particularly the tension between the companies’ disclaimers of liability and their desire to provide some protections to their customers — have not yet come to the forefront of public attention."

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