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Showing 1 post by Robert D. Estrin.
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The Consumer Review Fairness Act: Compliance and the Quest for Transparent Customer Assessment
In the age of Yelp, Facebook Amazon and Trip Advisor, most people make purchasing, dining, travel and entertainment decisions based on reviews posted by fellow consumers. These reviews are critical for both would-be customers and businesses, and it is crucial that they honestly reflect the quality of a company’s products, services and customer service. (Read More)